Last Updated: Nov 10, 2025
Palisade Protective Services (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (PalisadeProtectiveServices.com), contact us, or use our messaging services, including SMS (“Services”).
By accessing our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
Name
Phone number (including mobile)
Email address
Mailing/billing address
Business information
1.2 Automatically Collected Information
IP address
Browser type
Device information
Cookies / tracking data
Pages viewed / time spent / referring URL
1.3 SMS / Messaging Information
Phone number
Message content
Message metadata (date/time, delivery status)
This may include communications related to security services, scheduling, quotes, and updates.
2. How We Use Your Information
We use collected information to:
Provide and maintain services
Respond to inquiries / customer support
Deliver quotes, proposals, and service updates
Send SMS alerts, notifications, marketing (with consent)
Improve website performance
Maintain safety, security, and business operations
Comply with legal and regulatory obligations
3. 10DLC SMS Messaging & Communications
By submitting your phone number through our website, forms, contracts, or communications channels, you consent to receive SMS messages from Palisade Protective Services.
3.1 Message Types
Appointment confirmations
Service updates
Security alerts
Billing notifications
Internal operations messaging
Promotional / marketing (with express consent)
3.2 Opt-Out / Stop
You may opt out at any time:
Text:
STOP to end messages
HELP for assistance
After opting out, you may receive one final confirmation message.
3.3 Consent Rules
Consent is required before promotional SMS
Consent is implied when a user initiates contact for service purposes
We do NOT buy, sell, or share SMS consent lists
3.4 Fees
Message & data rates may apply based on your carrier plan.
4. How We Share Information
We may share information only as necessary:
Service providers & vendors (IT, SMS routing, hosting)
Payment processors
Legal authorities (when legally required)
Business transfers (merger, sale, reorganization)
We do NOT sell or rent personal information to third parties.
5. Data Storage & Security
We take reasonable technical and organizational measures to protect your data, including encryption, secure servers, and access restrictions.
However, no online system is 100% secure. Transmission of information is at your own risk.
6. Data Retention
We retain personal information only as long as necessary for business, legal, or compliance purposes.
SMS records required for 10DLC compliance may be retained to:
Verify consent
Validate usage
Maintain audit trails
Deletion requests may be honored unless prohibited by law.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccuracies
Request deletion
Withdraw SMS or marketing consent
Request copy of stored information
Submit requests to:
privacy@PalisadeProtectiveServices.com
8. Cookies & Tracking
We may use cookies and similar technologies to improve website experience and analyze traffic.
You may disable cookies via your browser; however, some features may not function properly.
9. Third-Party Content & Links
Our Services may contain third-party links. We are not responsible for privacy practices of external websites.
10. Children’s Privacy
We do not knowingly collect information from individuals under 13. If you believe a child has provided data, contact us to remove it.
11. International Users
Our Services are operated in the United States. If you access the site outside the U.S., you consent to U.S. data laws.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted with an updated revision date.
13. Contact Us
For questions, privacy requests, or compliance concerns, contact us:
Palisade Protective Services
Email: privacy@PalisadeProtectiveServices.com
Phone: 866-888-0995
Website: PalisadeProtectiveServices.com